European Union: mandatory roaming spending caps

Mobile Business Briefing reports the following:

The European Commission announced yesterday new moves intended to protect consumers from building up large bills when roaming in other EU countries. Mobile operators are now obliged to offer their customers a monthly cut-off limit of EUR50, and can also offer any other limit. Users will receive a warning when they hit 80 percent of the chosen limit. Until 1 July, customers need to make a deliberate choice in order to benefit from a cut-off limit. But if they don’t make a choice by July 1, the cut-off will be set at EUR50 by default from that date.

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From my point of view, this definitely is a good step. However, it IMHO won’t really do much – the party will start only when one of the big networks declares itself as “one”. Hutchison 3G does that for some time, but is too small (7 countries) to have meaningful impact.

On the other hand, former governmental operators like A1 (who have since joined the VodaFone network) could do this to protect themselves from competition by cheaper, small operators – forcing others to follow suite…

Image: Wikimedia Commons / Lars Aronsson

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